Everything you need to know about Moroccan Spa — from services and pricing to bookings, gift cards, and memberships.
Moroccan Spa is Lucknow's premier luxury spa, offering an extensive range of traditional and modern wellness treatments inspired by Moroccan and global spa traditions. With 3 locations across the city, we provide world-class massage, bath, and beauty services.
We have 3 conveniently located outlets:
Moroccan Spa is open every day from 10:00 AM to 10:00 PM, including weekends and public holidays. We recommend booking in advance for weekend slots.
Yes, all 3 locations — Phoenix Palassio, Holiday Inn, and Lulu Mall — have ample parking facilities available for our guests.
Absolutely. We maintain the highest standards of hygiene. All linens are fresh for each guest, treatment rooms are thoroughly sanitized between sessions, and our therapists follow strict hygiene protocols. We use only premium, skin-safe products.
We offer a comprehensive menu of luxury treatments:
Our pricing ranges from ₹1,499 to ₹7,999 depending on the treatment and duration:
The Royal Moroccan Hammam is a centuries-old bathing ritual that involves:
It deeply cleanses the skin, improves circulation, removes dead skin cells, and provides an incredibly luxurious wellness experience. Available as 90 min (₹4,999) and 120 min (₹6,499). Learn more →
Yes! Our Couple Massage is one of our most popular services. Enjoy synchronized treatments with your partner in a private couples suite — 60 minutes for ₹5,999 or 90 minutes for ₹7,499. Perfect for anniversaries, birthdays, Valentine's Day, or a special date night.
Yes, all our therapists are professionally trained and certified in various massage and wellness techniques. They undergo continuous training to ensure the highest quality of service and stay updated with the latest spa practices.
We use premium, imported, and skin-safe products including authentic Moroccan black soap, Argan oil, Rhassoul clay, essential aromatherapy oils, and professional-grade skincare products. All products are dermatologically tested.
You can book your appointment in several ways:
We accept all major payment methods: UPI (GPay, PhonePe, Paytm), credit/debit cards, net banking, wallets, and cash at the counter. Online payments are secured by Razorpay.
Yes! We offer a "Pay at Counter" option on our booking form. Your booking will be confirmed, and you can pay when you arrive at the spa.
Yes, cancellations and rescheduling are accepted up to 4 hours before your appointment. Please contact us via phone or WhatsApp to make changes. Refer to our refund policy for details on cancellation and refund eligibility.
We recommend arriving 10–15 minutes before your scheduled appointment. This gives you time to check in, change into a robe, and relax before your treatment begins.
Visit our Gift Card page, choose an occasion (birthday, anniversary, etc.), select an amount between ₹5,000 and ₹1,00,000, enter recipient details, and pay securely. The e-gift card is sent instantly via email.
Gift cards can be redeemed at all 3 Moroccan Spa locations in Lucknow for any service — massages, bath rituals, facials, couple therapies, and more.
Gift cards are valid for 12 months from the date of purchase. The remaining balance carries forward for future visits within the validity period.
Yes! We offer special corporate gifting packages with bulk discounts. Contact us at +91 7235 9999 88 or WhatsApp us to discuss your requirements.
Yes, you can choose from preset amounts (₹5,000, ₹7,500, ₹10,000, ₹15,000, ₹20,000, ₹25,000) or enter any custom amount between ₹500 and ₹1,00,000.
We offer 4 tiers:
Yes, all membership plans are valid at all 3 Moroccan Spa locations in Lucknow.
Comfort and Comfort Plus plans include Aroma, Swedish, Deep Tissue, Balinese, and Foot Reflexology. Corporate and Corporate Plus plans include all therapies plus Hammam, Turkish Bath, and Sauna.
Memberships are non-transferable and registered in the purchaser's name. However, you can share sessions with family members.
Yes! You can upgrade to a higher plan at any time. The remaining value of your current plan will be adjusted. Contact our team for details.
Just come in comfortable clothing. We provide robes, slippers, and disposable undergarments for all treatments. Secure lockers are available for your personal belongings.
Tipping is not mandatory but always appreciated. Our therapists are professionally trained and any gesture of appreciation is welcome.
Yes, you can request a preferred therapist when booking. We'll do our best to accommodate your preference based on availability.
Absolutely! Many of our guests are first-time spa visitors. Our team will guide you through every step — from selecting the right treatment to ensuring you're comfortable throughout the experience. We recommend starting with a Swedish or Aromatherapy massage.
We recommend consulting your doctor before booking if you have any serious health conditions, are pregnant, have recent injuries, skin infections, or cardiovascular issues. Please inform our team of any medical conditions during booking.
Yes! We offer tailored corporate wellness packages including bulk gift cards, team memberships, and customized wellness programs. Contact us at +91 7235 9999 88 to discuss your corporate needs.
Our team is happy to help. Reach out via WhatsApp or phone — we typically respond within minutes.
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